Greetings!
But, My Situation Is
Different!
I can’t tell you
how many times I have heard “But, my situation is different”
when I’m discussing with a CEO, COO, CFO or supply chain
professional why their healthcare organization isn’t maximizing
their supply chain savings.
They tell me they
are different because their clinicians won’t change their
practices, or their reimbursement formulas are dissimilar
from other hospitals, or supply benchmarks don’t tell the real
story on how they are actually doing, or some other variation of the
these themes!
But what they are
really telling me with these statements is that if you don’t
want to do something -- then any excuse is good enough.
My observation has
been that hospitals, systems and IDNs do differ somewhat when
you look at their cultures (or how they do things around here), but
saving money isn’t one of the differentiators. The unvarnished fact
is that when a healthcare organization decides to save money,
nothing, no one or no thing will stand in its way of doing so!
So if you think
your situation is different when it comes to saving money, maybe its
not occurring as a result of something else, but because of the lack
of commitment to do so.
Your Partner In Innovative Savings Solutions,
Robert T.
Yokl
President &
Chief Value Strategist
P.S.
Have You Heard About Value Analysis 2.0- The New Rules to Supply
Chain Savings? Listen to the Upcoming
Supply Chain Best
Practices Podcast that you will receive an email
notification on. You Don't Want to Miss This One!

Click here to view the scorecard
Is Everyone On-Board Your Supply Chain Savings Train?
“Sometimes, Supply Chain Professionals Have To Take A Fresh Approach
In Order To Get Everyone To Jump On their Supply Chain Savings
Train”
If you think about
it leadership is all about change! This is especially true
for supply chain professionals who must manage change even when
their clinicians are entrenched in what they do. So in this
environment how do you get everyone on board your supply chain
savings train?
Sometimes, supply
chain professionals have to take a fresh approach in order to
get everyone to jump on their supply chain savings train.
This fresh approach requires patience, persistence, empathy,
communications, and education to deepen understanding and
manage expectations in order to develop trust.
It All Starts With
Education Across All Levels
At SVAH we have
found that all positive change in behavior starts with
education across all levels of management on what you are trying to
accomplish. You might think of these educational sessions as the
who, what, when, where, how and why your healthcare organization
needs to save money!
I can recall that
even before I became a consultant 27 years ago, when I started a new
job as a material manager and later on as a Vice President of
Support Services, I immediately started my campaign to
educate my senior management and department heads and managers that
making savings happen –- now-- matters. I can even remember making a
presentation to the board of directors of one hospital where I
worked to obtain the hospital’s board members commitment to saving
money. This educational strategy worked repeatedly for me as
a method for smoothing the way for change in order to achieve the
savings goals that my employers hired me for to make happen.
I developed
seminars, workshops, special reports, manuals, a monthly newsletter,
and training programs to get my message across -- that saving
money is EVERYONE’S BUSINESS -- not just mine! Little by
little the skeptics became advocates and the advocates become
champions of what we were trying to accomplish. That is, make change
happen!
Developing Trust Is
The Key To Success!
Change is
easy if you have developed trust with the individual(s)
that you need to persuade to make the change. This doesn’t happen
overnight, but can happen more quickly than you might
think. The best way to do so is to teach your department heads and
managers (through your words and actions) to base any change in
their product, service and technology decisions on
“disciplined thinking” – not by “winging it”.
Once these
individuals understand that there is a defined and fair scientific
process which we call value analysis, to be following in making
these important buying decisions – and we stick by this process
dutifully – their trust will grow to the point that change will
happen naturally without any turf or defensive battles.
With this said, to implement the change management strategies I have
recommended herein, be prepared to have some skirmishes, scuffles
and clashes with your department heads and managers before they
will see the light. It will take courage, fortitude, persistence,
patience and empathy to pave the way for your eventual
success. Don’t let these bumps in the road stop you from getting
everyone on your supply chain savings train just because it won’t be
a trouble-free trip.

Click
Here to Learn More About Supply Savings Analysis
For Immediate Release
Contact: R.W. Yokl -
800-220-4271
One of the Most Important Supply Chain Tools to Be Introduced In the Past 25
Years According to a Leading Supply Chain Expert
Most healthcare organizations don’t have a
utilization benchmarking tool to pinpoint, with certainty, where all their
utilization savings reside, therefore are missing an extremely important
power tool in their toolbox that can save them 3%, 6% or even 9% in their
supply chain expenses. The good news! With SVAH’s new
UTILIZER™ Utilization Management Dashboard,
healthcare organizations will have the exact tool that they have been
searching for to quickly and easily uncover all of their utilization
misalignments.
Skippack, PA June 29, 2007
- We all know that a hammer is used to strike nails, a drill is use to make
holes and a screw driver is use to turn screws. We call this using the
precise tool for the right job to get the best results! Then why do
healthcare organizations continue to use the wrong benchmarking tool to
uncover their utilization savings? The answer is that we don’t always know
there is a better tool to get the job done right the first time!
Robert T. Yokl, President of Strategic
Value Analysis® In Healthcare (SVAH), an acknowledged expert in supply chain
management, recalls talking to a healthcare supply chain manager a few
months ago who told him that he was working with three databases (a spend
manager, analytics manager and clinical manager), but still couldn’t uncover
his hospital’s utilization misalignments. While SVAH’s own measurements
showed however that this hospital had $4.2 million in utilization
misalignments that were invisible to this supply chain manager. “This is the
quandary that too many healthcare supply chain professionals face today, how
to move to the next level of savings performance”.
More importantly Yokl states, “If a
healthcare organization doesn’t have a
utilization benchmarking tool to pinpoint,
with certainty, where all their utilization savings reside, they are missing
an extremely important power tool in their toolbox that can save them 3%, 6%
or even 9%.”
“When you consider that a hospital, system
or IDN can have 18,000 to 48,000 or more products (in 176 categories of
purchase) in their MMIS system, where do supply chain professionals get
started probing for these hidden savings?”, Yokl asks.
“The good news” Yokl predicts, “is that
with SVAH’s new UTILIZER™
Utilization Management Dashboard healthcare organizations will
have the exact tool that they have been searching for to quickly and easily
uncover all of their utilization misalignments.”
Over the last seven years SVAH has
conducted hundreds of utilization benchmarking studies for hospitals,
systems and IDNs employing their own proprietary utilization dashboard which
has identified close to a half a billion dollars in utilization
misalignments for SVAH’s clients.
SVAH has now decided, after much internal
debate, to make available their proprietary utilization dashboard to the
marketplace as a monthly subscription service. This is because they now
believe that periodic utilization studies aren’t a timely or effective way
to manage a multi-million dollar supply chain business.
“We believe that a much better way, after
we have repeatedly observed that our client’s utilization patterns are
changing so rapidly (in less than three months in some cases), is to provide
our clients with real-time access to mission critical and actionable
information.”
This then is the genesis and the reason
for SVAH introducing its new
UTILIZER™
Utilization Management dashboard
which Yokl believes,” Is one of the most important supply chain tools to be
introduced in the past 25 years.”
Yokl says, “that the
UTILIZER™ Utilization
Management Dashboard will be provided as a subscription service
on a fixed monthly fee basis (with a 30 day cancellation for any reason) to
identify all of our client’s utilization savings.” SVAH will also provide
its clients with unlimited phone and e-mail coaching and consulting to
assist them in the implementation of the savings that have been identified
with the UTILIZER™.
SVAH will also provide them with quarterly refreshing of their purchasing
data so clients will always be on top of their utilization misalignments.
“The best feature of our
UTILIZER™.
subscription services,” Yokl states, “is that we can have new clients in the
drivers seat within 30 days.”
About The Company:
Strategic Value Analysis® In Healthcare, (SVAH) Skippack, Pennsylvania, is a
software, training and consulting firm specializing in supply chain
management. SVAH’s mission is to give our clients greater control over their
supply chain by providing them with better information, better focus, and
better systems so they can make better decisions on their second biggest
expenditure.
For More Information Contact:
Robert W. Yokl
Vice President
Strategic Value Analysis® In Healthcare
800-220-4271
ryokl@strategicvalueanalysis.com
www.strategicvalueanalysis.com
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Click here to learn more about the Utilizer
Dashboard